Contact Us
We read everything that comes in. To get a faster and more useful answer, use the address that matches your reason for writing.
Email us
| Reason | Address | Typical response time |
|---|---|---|
| Story tips, questions, general enquiries | [email protected] | 2–3 business days |
| Corrections and factual disputes | [email protected] | 1–2 business days |
| Privacy questions, data access or deletion requests | [email protected] | Within 30 days, as required by law |
| Copyright infringement and takedown notices | [email protected] | 2–5 business days |
| Advertising and partnerships | [email protected] | 3–5 business days |
Where we are
Ciber Media
Toronto, Ontario
Canada
We operate as a distributed editorial team and do not run a public walk-in office. Email is the reliable way to reach us; we do not staff a phone line for general enquiries.
Sending a story tip
Tips are welcome, including from people inside the organizations we cover. To help us move quickly:
- Tell us what happened, when, and who is involved.
- Include documents, links or screenshots where you have them.
- Say clearly whether you are willing to be named, want to be quoted anonymously, or are speaking entirely on background.
We do not publish a source’s identity without their agreement. Please note that ordinary email is not a secure channel — do not send us anything that would put you at risk if it were intercepted, and do not send material you are legally prohibited from disclosing. If you need a secure channel before sharing something sensitive, write to us first and say so, without the details.
Requesting a correction
Include the article URL, the specific passage you believe is wrong, what the correct information is, and a source we can check. Correction requests are handled by a person, not a form, and we will tell you the outcome either way.
Press and PR
We accept press releases and briefing requests at [email protected]. In fairness to your time: we do not publish press releases as articles, we do not accept paid placements presented as editorial, and we do not offer guaranteed coverage in exchange for access, product samples or advertising. Pitches that are specific, verifiable and genuinely newsworthy get read carefully.
We do not accept unsolicited guest posts or link-insertion requests.
Legal notices
Formal legal correspondence, including DMCA notices, should go to [email protected]. See our DMCA Policy for the information a valid notice must contain, and our Terms & Conditions for the terms governing use of this site.